FAQ

Frequently asked question about shipping, delivery and others.

GOODS SOLD ARE NOT REFUNDABLE.

We will not accept any returned merchandise without any written communication via email and authorised confirmation.

Exchange of sizes are applicable to garment and shoes only and all exchanges are final.
Accessories and home décor are not eligible for exchange.
Sale merchandise are STRICTLY not exchangeable.
Merchandise must be unworn, unwashed and undamaged with all original tags and labels attached.
YOURS reserve the rights to reject exchange that do not fulfil any of the above stated requirement.
YOURS reserves the right to amend this policy at any time.